Terms and Conditions

Pet Care - During the grooming process all care is taken to ensure the health and safety of your pet.  Pampurr Your Pets Groomers are not liable for any pre-existing conditions and problems found during grooming.  We ask that all owners mention to their groomer any medical issues or allergies that their pet may have, prior to being groomed.


De-Matting - In the event of matted fur needing to be clipped down, the owner should be aware that irritation may occur from the saving process.  This is due to the matts being close to the skin.  The owner agrees that Pampurr Your Pets shall not be held liable for any after grooming effects of matt clipping procedures or problems uncovered on a badly matted neglected coat.  The owner agrees to pay all costs for the grooming of the dog including de-matting, whether or not the groomer is able to complete the job.


Aggressive Dogs -  Pampurr Your Pets reserves the right to refuse to groom any pet for the safety of the groomer and the dog.  Owners must agree to inform Pampurr Your Pets at the time of booking an appointment if the dog has bitten or has aggressive tendancies.  The owner understands they will be held liable for all bites caused by their dog. 


Bank Transfers - The owner will agree to pay Pampurr Your Pets within 24 hours of grooming appointment, if payment is not received interest will be added to the final cost.


 Card PaymentsPlease note we do not accept Diners Card, American Express or Electron card.  From April 2014 all credit cards will incur a cost of £1.50 this will be added to the final grooming bill.  Debit card have no charge until further notice.